Sudhaman
Chandrasekaran

Lead enterprise-wide architecture strategy and software development practices, driving alignment across business units on technology standards, platforms, and modernization initiatives. Define and govern the enterprise technology roadmap across Comcast's B2B business segments — SMB, Mid-Market, Enterprise, State and Federal Government.

Head of Architecture

Direct enterprise architecture and AI-driven platform strategy for Comcast Business to execute scalable B2B modernization and deliver measurable ROI.

Agentic AI

Building a multi-cloud set of IT persona agents across SDLC, SRE, and Security domains. Building Agentic AI experiences for CX, Sales, Service Operations and Service Assurance use cases.

LLM Committee

Part of the LLM committee to improve how Comcast Business shows up in AI answers — ensuring what AI says about us is accurate, favorable, and consistent; evolving paid media for AI-driven discovery as consumers move beyond traditional search.

Architecture Governance

Ensure scalable, resilient, and secure architecture patterns across Comcast's digital ecosystem; champion AI/ML integration and cloud-native adoption.

Executive Partnership

Translate strategic objectives into actionable architecture blueprints and delivery plans for senior business and technology leaders.

Led global engineering teams building AI-powered omnichannel MarTech and digital enablement platforms. Owned end-to-end digital merchandising and eCommerce experiences for Connectivity products. Led Xfinity.com SRE, observability, monitoring, and incident response, optimizing Akamai CDN and driving continuous improvement in site performance and availability.

$220M margin & +176K subscribers

Through enterprise decisioning and personalization platforms.

Composable CDP

Architected multi-source data integration for near real-time 360° customer views enabling intelligent segmentation — powered by Adobe AEP, AJO, and ACC.

Cloud Optimization

Eliminated $5M+ annual Azure and AWS spend while achieving 40–60% faster site load times.

AI Chat

Pioneered AI-driven chat feature transforming self-service support, significantly elevating tNPS and customer satisfaction.

Adobe Modernization

Led adoption of Adobe AEM and Gen Studio for on-brand content production and multi-audience personalization; managed Adobe DAM and Sitecore CMS platforms.

Email Consolidation

Consolidated email platforms, streamlining omnichannel campaign execution and reducing operational complexity.

Led global DevSecTestOps teams of 150+ engineers delivering critical platforms powering Xfinity's digital ordering, fulfillment, and service activation. Played a key role in Fiber to the Home, Next-Gen Access Network/10G, Xfinity Mobile provisioning, and contributed to the development and launch of Xumo, Comcast's innovative TV operating system.

500K+ orders/month

Through digital ordering and fulfillment systems, saving millions annually.

Xumo TV OS

Contributed to development and launch of Comcast's streaming TV operating system.

Next-Gen Networks

Key player in Fiber to the Home, Next-Gen Access Network/10G, and Xfinity Mobile provisioning.

Digital Activation

Developed activation experiences for customers and technicians across web, IVR, mobile, and handheld devices.

Activation Intelligence

Implemented intelligent retries and smart workarounds in provisioning flows, significantly reducing customer error rates.

Supply Chain

Streamlined shipment delivery through optimized supply chain and logistics platforms.

Delivered project management, software development, and QA for major Telecom and Cable MSO clients. Established a Testing Center of Excellence at a client site, standardizing QA processes and improving delivery quality. Recognized at the Communications, Media & Entertainment unit level for individual excellence.

Developed Programmable Logic Controller (PLC) software for industrial automation systems, building a foundation in mission-critical embedded software engineering.