Sudhaman
Chandrasekaran

I lead enterprise architecture strategy and software development practices for Comcast Business, aligning technology roadmaps across SMB, Mid-Market, Enterprise, and State and Federal Government segments.

• Build multi-cloud IT persona agents across the SDLC, SRE, and Security, alongside agentic experiences for customer experience, sales, service operations, and service assurance.
• Define architecture standards and governance for scalable, resilient, secure platforms; champion cloud-native adoption and AI/ML integration.
• Partner with business and technology executives to translate strategic objectives into architecture blueprints and delivery plans.
• Contribute to the LLM committee on accurate, consistent AI representation of Comcast Business and the evolution of AI-driven discovery.

I led global engineering teams building AI-powered omnichannel MarTech and digital enablement platforms, with end-to-end ownership of digital merchandising and eCommerce experiences for Connectivity products.

• Scaled enterprise decisioning and personalization platforms that generated $220M in realized margin and enabled 176K incremental subscribers.
• Eliminated $5M+ in annual Azure and AWS spend while achieving 40–60% faster site load times; led Xfinity.com SRE, observability, incident response, and Akamai CDN optimization.
• Architected a composable customer data platform integrating multiple sources into near real-time customer views with Adobe AEP, AJO, and ACC.
• Pioneered AI-driven self-service chat, improving tNPS and customer satisfaction; advanced Adobe AEM and Gen Studio adoption, DAM and Sitecore CMS management, and email platform consolidation.

I led global DevSecTestOps teams of 150+ engineers delivering the platforms behind Xfinity digital ordering, fulfillment, and service activation.

• Delivered digital ordering and fulfillment systems processing 500K+ complex orders monthly and saving millions annually.
• Played a key role in Fiber to the Home, Next-Gen Access Network/10G, and Xfinity Mobile provisioning; contributed to the development and launch of Xumo TV OS.
• Built customer and technician activation experiences across web, IVR, mobile, and handheld devices, with intelligent retries that reduced provisioning errors.
• Streamlined shipment delivery through supply chain and logistics platforms.

I delivered project management, software development, and quality assurance for major telecom and cable MSO clients.

• Established a Testing Center of Excellence at a client site to standardize QA processes and improve delivery quality.
• Recognized for individual excellence within the Communications, Media & Entertainment unit.

I developed Programmable Logic Controller software for industrial automation systems, building my foundation in mission-critical engineering.